Perfume Purchase Return Privacy & Terms Conditions

1. Return & Exchange Policy

• Unopened Products: If the product remains in its original, unopened condition, you may request an exchange within 3 days of purchase (refunds are not available).

• Opened Products: Since perfume is considered a personal care product, once it is opened or used, it is not eligible for return or exchange. Thank you for your understanding.

• Quality Issues: If you receive a product with issues such as a damaged spray nozzle, leakage, or deterioration in fragrance quality, please contact customer service within 48 hours and provide relevant photos or videos. We will arrange for a return or exchange.

2. Special Cases

• Unsatisfactory Scent: As fragrance preferences vary, we recommend familiarizing yourself with the scent profile or trying a sample before purchase. Refunds will not be provided for opened products based solely on personal preference.

3. Application Process

If you meet the conditions for a return or exchange, please provide your order number and photos of the product, and contact customer service for assistance.

⚠️ Important Notice: By submitting a return or exchange request, you acknowledge that you have read and agreed to this policy.